Terms and Conditions for [BHARTI INC.]
Effective Date: 21/12/2024
Welcome to [https://www.bhartiveda.com], an online platform dedicated to providing Ayurvedic products, services, and educational content. By using our website (https://www.bhartiveda.com/), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing and using our website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules posted on our site. If you do not agree with these terms, please do not use the website.
2. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the website after such changes, you agree to the updated terms.
3. Use of the Website
- Eligibility: You must be at least 18 years old to use the website or have consent from a legal guardian.
- License: We grant you a limited, non-exclusive, and non-transferable license to access and use the website for personal and non-commercial purposes.
- Prohibited Activities: You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the website’s operation or security.
- Use the website to transmit harmful or unlawful content.
4. Products and Services
- Product Information: We provide Ayurvedic products and services on the website. While we make every effort to ensure the accuracy of product descriptions and prices, we do not guarantee the completeness or accuracy of the information.
- Availability: Product availability may vary. We reserve the right to limit the quantities of products or services.
- Health Disclaimer: The information provided on this website is for informational purposes only and is not intended as medical advice. Always consult a qualified healthcare professional before using Ayurvedic products or treatments.
5. Orders and Payments
- Order Processing: Once you place an order, we will send an order confirmation email. Orders are subject to acceptance and availability.
- Pricing: Prices are listed in INR and may change without notice. Additional taxes, shipping charges, or fees may apply.
- Payment Methods: We accept UPI/CREDIT CARD/DEBIT CARD.
6. Account Registration
- You may be required to create an account to access certain features or services. You agree to provide accurate and complete information during registration and to maintain the confidentiality of your account details.
- You are responsible for all activities that occur under your account.
7. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy to understand our practices.
8. Intellectual Property
- Content Ownership: All content on the website, including text, graphics, logos, images, videos, and software, is owned by BHARTI INC or its licensors and is protected by intellectual property laws.
- Usage Restrictions: You may not copy, reproduce, distribute, or modify any content from the website without our prior written consent.
9. Third-Party Links
The website may contain links to third-party websites or services. We are not responsible for the content or practices of these third-party sites. Use them at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, BHARTI INC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the products and services offered, including but not limited to health-related issues or product defects.
11. Indemnity
You agree to indemnify and hold BHARTI INC, its affiliates, employees, and partners harmless from any claims, losses, liabilities, or expenses arising out of your use of the website, violation of these Terms, or infringement of any rights.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of MOHALI/PUNJAB, without regard to its conflict of law principles.
13. Dispute Resolution
In case of any disputes, you agree to resolve them through binding arbitration, rather than through litigation, under the rules of [Arbitration Organization], unless otherwise agreed.
14. Termination
We reserve the right to suspend or terminate your access to the website if you violate any of these Terms and Conditions or engage in unlawful behavior.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
- Email: info@bhartiveda.com
- Phone: 8288842777
Refund, Return, and Shipping Policy for BHARTI INC
Effective Date:21/12/2024
We are committed to providing high-quality Ayurvedic products and exceptional customer service. Please review our Refund, Return, and Shipping policies below to understand your rights and our process.
1. Shipping Policy
Processing and Shipping Times
- Orders are typically processed within [1-2 business days]after payment confirmation.
- Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping usually takes [3-7 business days], while expedited shipping can take [1-3 business days].
- The expected delivery will be within 7-10 days.
.
- Delivery times are estimates and may be affected by external factors such as weather conditions or delays by the shipping carrier.
Shipping Rates
- Shipping rates are calculated at checkout based on the weight and destination of your order.
- We offer free shipping on orders over INR 1000 for selected regions.
Tracking Orders
- Once your order has shipped, you will receive a tracking number via email, which you can use to track your shipment on the carrier’s website.
International Shipping
- We do not offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or additional fees upon delivery.
2. Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, please review our return guidelines below.
Eligibility for Returns
- You may return products within [10 days]of the delivery date, provided the item is unused, unopened, and in its original packaging.
- Due to the nature of our Ayurvedic products, consumed or used products are non-returnablefor hygiene and safety reasons.
- Products that are damaged or defective upon arrival are eligible for a return or exchange.
Return Process
To initiate a return:
- Contact our customer service team at info@bhartiveda.comor call 8288842777 to request a return authorization.
- Provide your order number and the reason for the return.
- Once authorized, we will send you detailed instructions on how to return the product.
Refund Process
- After we receive and inspect your returned item, we will issue a refund to your original payment method within 5 business days which will get credited within 7 business day.
- Please note that we can only refund the cost of the product. Shipping and handling fees are non-refundable unless the return is due to an error on our part.
Exchanges
- If you wish to exchange a product for another item, please follow the same process as for a return, and place a new order for the desired product.
- We will refund you for the returned product once it is received.
3. Refund Policy
Eligibility for Refunds
- You are eligible for a full refund if the product is returned within [10 days]of purchase, provided it meets the conditions outlined in our Return Policy.
- We offer refunds for products that are defective or damaged during shipping. If you receive a damaged product, please notify us within [3 days]of receiving the order.
Refund Process
- After receiving your return, we will process your refund to the original payment method within 5 business days which will get credited within 7 business day.
- The refund will exclude any shipping or handling fees unless the return is due to an error on our part (e.g., wrong product shipped, damaged items).
Partial Refunds
- If the returned items are not in their original condition, or if the return is initiated after the 30-day period, we may issue a partial refund based on the condition of the returned items which will be notified you via mail.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Opened or used products
5. Cancellations
- If you wish to cancel your order, please contact us immediately. Once the order has been processed or shipped, we may not be able to cancel it.
- Cancellations are subject to the same return policies as described above.
6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 24 hours of receiving your order with the following details:
- Your order number
- Photos of the damaged or defective product
- Description of the issue We will arrange a replacement or refund as per our return policy.
7. Shipping Costs for Returns
- For returns due to defective or damaged products, we will cover the return shipping costs.
- For other returns, customers are responsible for the return shipping costs unless otherwise stated.
Additional Information:
You can expect the receipt of your exchange within 5-7 days.
Actual cost of return shipping will be charged as shipping and pickup charges in case of an exchange.
Actual cost of return shipping will be deducted from the total refund amount in case of returns of non-damaged and correct products.
Lost or damaged returns are strictly non-refundable and not eligible for an exchange.
All exchanges will be processed only through cash-on-delivery.
BHARTI VEDA reserves the right to change the policy without any prior notice.
8. Contact Information
For any questions regarding our refund, return, or shipping policies, please contact us at:
- Email: info@bhartiveda.com
- Phone: 8288842777
- Address: CASS HOMES, B-5, SECTOR-115, SANTE MAJRA, MOHALI,SAS Nagar, Punjab, 140307